Guest Experience Concierge

Company: Novotel Hotels
Apply for the Guest Experience Concierge
Location: Leeds
Job Description:

Novotel Hotels, part of the Accor network, invites you to join as a Reception Agent. You will be the first and last impression for guests, greeting them on arrival, assisting during their stay and ensuring a memorable departure.

You will promote hotel facilities, handle requests, and look for opportunities to up-sell while delivering personalized service. The role supports development through our Academies and employee benefits across Accor properties worldwide.

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Posted: July 24th, 2026