Administration Assistant

Company: Inspire
Apply for the Administration Assistant
Location: Newtownabbey
Job Description:

The Vacancy

Administration Assistant

Mallusk Supported Living Service

Contract Type: Permanent-Part-Time

Hours: 16H/week

Are you organised and passionate about providing high-quality administrative support? We are looking for an Administration Assistant to join our Mallusk Supported Living Service.

The Service

Mallusk is a 24-hour supported living scheme for five residents, supporting both men and women with complex needs associated with learning disabilities, autism and trauma backgrounds. The service provides specialist, person-centred support that helps individuals build confidence, develop independence and thrive in a safe, supportive environment.

Every day at Mallusk brings opportunities to make a real difference, whether that means supporting someone to gain confidence shopping independently, attend a concert for the first time, build friendships or take positive steps towards their personal goals.

Key Responsibilities of the Role

As Administration Assistant, you will provide efficient administrative support to the scheme. You will help ensure the smooth running of day-to-day operations and support the wider team:

  • Answer telephone calls in a professional and courteous manner, accurately recording messages and forwarding them to the appropriate person.
  • Input data accurately and promptly onto relevant computerised systems.
  • Prepare documents, letters, presentations and handouts as required.
  • Set up, maintain and update files, spreadsheets and databases for the scheme, ensuring information is stored correctly and securely.
  • Support the research, collation and maintenance of a directory of local services.
  • Provide general administrative support to the team, helping the service operate efficiently and effectively.

What Type of Person We Are Looking For

We are looking for someone who is organised, dependable and able to work with care and attention to detail. You will be confident communicating with a range of people, able to manage competing priorities and comfortable working as part of a busy, supportive team.

  • Has strong administrative and organisational skills.
  • Communicates clearly, professionally and respectfully.
  • Is accurate, reliable and able to maintain confidentiality.
  • Can use Microsoft Office and computerised systems confidently.
  • Enjoys working as part of a team and supporting others to do their best work.
  • Understands the importance of person-centred support and shares our commitment to making a positive difference.

Why Join Us?

This is an opportunity to be part of a meaningful service where your administrative skills will directly support colleagues and contribute to better outcomes for the people we support. If you are motivated by making a difference and enjoy working in a varied, people-focused environment, we would love to hear from you.

Please note if successful at interview, the applicant will have to complete an enhanced disclosure check.

Following the interviews a waiting list will be created for similar posts for a nine month period.

Inspire is committed to equality of opportunity and to selection based on merit.

Our Organisation

Inspire is an all-island charity and social enterprise and our aim is wellbeing for all. We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential.

We campaign to create a society free from stigma and discrimination with a culture of compassion that focuses on people and their abilities.

Our Benefits

Enhanced Annual LeaveCycle to Work SchemeShopping DiscountsEmployee Wellbeing InitiativesDeath in Service BenefitOccupational Sick Pay

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

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Posted: July 24th, 2026