Trainee Sales Negotiator – Customer Service

Trainee Sales Negotiator – Customer Service

Location: St. Ives, Cambridgeshire

Basic Salary £26,393.75 + bonus (£31,150.00 OTE)

Benefits

• Competitive salary £26,393.75 + uncapped bonus (circa £31,150.00 OTE)
• Modern office in a beautiful setting
• 25 days holiday + 8 public holidays
• Option to buy or sell an additional 5 days holiday
• Pension
• Life assurance
• Enhanced maternity, paternity & adoption pay
• Free conveyancing legal services
• 24‑hour GP service
• Retail discounts and many more perks

Responsibilities

• Provide exceptional customer service to clients and stakeholders.
• Apply emotional intelligence to understand and meet customer needs.
• Communicate professionally, both written and verbal, with a variety of stakeholders.
• Maintain a friendly and approachable demeanor so clients feel comfortable and trust you.
• Support customers throughout property transactions, ensuring a smooth process.

Requirements

• Excellent communication and customer service skills, whether by phone, in person or via email.
• Active listening and confident problem‑solving abilities.
• Experience in a busy office environment, ideally in customer service or sales.
• Computer literate with a good working knowledge of Microsoft Office applications.
• Willingness to work from the St. Ives office in Cambridgeshire.
• Can work within either the Developer or Probate team; preference will be considered.

Diversity & Inclusion

Simplify is an inclusive employer and encourages applications from all suitable candidates irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief, or sexual orientation.

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