Hybrid Optical Customer Care Advisor | 8% Bonus

Acorn by Synergie in Belfast seeks an experienced Optical Customer Care Advisor to join a professional customer service team. The role handles customer queries, processes orders, and delivers excellent support within a busy contact centre.

You will use Salesforce and CRM/ERP tools, communicate clearly, and work across teams. The position is full-time, hybrid (three days in office, two from home) after probation, with a healthcare plan, share scheme, and generous leave.

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