Operations Team Leader – Contact Centre Coach & Performance

Company: CCA Recruitment Group
Apply for the Operations Team Leader – Contact Centre Coach & Performance
Location: Shireoaks
Job Description:

CCA Recruitment Group in Worksop is seeking an experienced Operations Team Leader to join our growing client’s contact centre. You will lead a team, coach staff and manage performance to boost KPIs, with 40 hours per week across Mon-Fri rotating shifts or 4 days on/4 days off.

The role offers salary up to £31,000 DOE plus benefits, and a chance to influence service quality and team development within a dynamic environment.

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Posted: July 23rd, 2026