SOC Manager – Frasers Group
Company Overview
Frasers Group is rethinking retail through digital innovation and unique store experiences, serving consumers with the world’s best sports, premium, and luxury brands globally.
Job Description
We are seeking a SOC Manager to lead and strengthen Frasers Group’s internal Security Operations Center (SOC), ensuring robust monitoring, detection, and response capabilities across our global retail, digital, cloud, and operational technology environments.
In this role, you will manage and mentor the SOC team, providing strategic direction and day‑to‑day operational oversight. You will participate in on‑call rotations, ensuring rapid and effective response to security incidents, and maintain continuous improvement of detection and alerting capabilities to address emerging threats.
Key Responsibilities
- Lead and develop the internal SOC team, fostering a proactive, high‑performing security operations culture.
- Oversee monitoring and detection across enterprise IT, cloud, and OT systems, ensuring alerts and incidents are appropriately managed and escalated.
- Participate in on‑call rotations, providing guidance and response expertise during security events.
- Ensure SOC detection tools and capabilities are up‑to‑date and aligned with evolving threat landscapes.
- Collaborate with vulnerability management, incident response, and GRC teams to integrate risk‑informed security operations practices.
- Drive continuous improvement of SOC processes, playbooks, and metrics to enhance operational efficiency and threat visibility.
- Support compliance and regulatory requirements (e.g., PCI DSS), reducing the organisation’s overall risk exposure.
- Work at least three days onsite per week at Shirebrook HQ, London office, or Accrington office.
Qualifications
- 2+ years experience in a similar SOC role with technical expertise and leadership experience.
- Strong knowledge of threat detection and incident response.
- Passion for protecting enterprise and OT environments in a complex, global organisation.
- Experience with SOAR/automation.
- Strong communication skills and experience building relationships across departments.
Desirable Certifications
- CISSP (Certified Information Systems Security Professional)
- CISM (Certified Information Security Manager)
- GCIA, GCIH, GSEC or other SANS certifications related to security monitoring and incident response.
- Cloud security certifications (CCSP, AWS Security Specialty, Azure Security Engineer).
Benefits & Perks
- Frasers Champion – peer‑nominated scheme rewarding outstanding performance.
- Retail Reconnect – employees gain insights by spending days in stores or warehouses.
- Fearless 1200 – reward programme linking performance to rewards.
- Frasers Fit – free gym classes, discounted memberships, wellness app.
- Retail Trust – free access to wellbeing helpline, counselling, and support.
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