Senior Software Engineer

Location: Sheffield, UK hybrid 3 days in office

Rate: up to £520/day Umbrella

Length: Initially 6 months

Purpose of the Job

This role is a hands-on engineering + DevRel delivery position, focused on shipping practical adoption assets that scale. It supports the bank’s ambition that about 80% of workloads move to app.hsbc in the next 3-4 years by making adoption materially easier.

Responsible For

Build adoption accelerators (Golden Path delivery)

• Implement and maintain Golden Path templates, reusable patterns, and reference implementations aligned to app.hsbc ways of working.
• Produce worked examples from real HSBC projects (not toy apps), designed to double as reusable accelerators and adoption media.
• Contribute code, pipelines, and automation that reduce friction in onboarding and repeatable delivery.

Self-service onboarding at HSBC scale

• Improve self-service onboarding journeys so teams can progress without 1:1 handholding (the org is too large; self-serve must work from day 1).
• Create and maintain onboarding guides, operational guidance, and runbook-style content that helps teams reach production confidently.
• Help reduce bespoke onboarding by standardising workflows and improving automation.

Developer experience advocacy (actionable, not advisory)

• Participate in feedback channels (office hours, champions networks, Teams/email/in-app ratings where available).

Documentation as a core deliverable

• Write and maintain high-quality documentation content for our platform docs including onboarding, how-tos, troubleshooting, and reference material.
• Ensure new/updated assets ship with documentation as part of “Definition of Done” and release readiness expectations.
• Keep content fresh and discoverable; propose improvements to doc structure, navigation, and “time to answer”.

Developer enablement and narrative support (delivery-focused)

• Support internal communications and technical engagement: short talks, show-and-tells, workshops, mob programming sessions.
• Help maintain clear adoption pathways and migration guidance (in partnership with product/engineering/architecture).
• Contribute to comms that make developers confident about what exists, what’s coming, and how to get value quickly.

Qualifications

• Strong communicator to all levels of seniority
• Solid understanding of production readiness fundamentals (security, resilience, observability, supportability) sufficient to build credible examples and guidance.
• Strong hands-on engineering experience delivering production-grade systems. If experience delivering app platforms that would be a plus but not necessary
• Practical experience improving developer experience via standardisation, automation, and “make the easy thing the right thing”.
• Comfortable working across teams (product, engineering, architecture, risk/control) to make guidance accurate and usable.

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