Retail Sales Assistant/Driver – Blackheath (44 Hours)

Fancy joining the UK’s number one Wine Specialist?

Majestic Wine Blackheath are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!

The Role

As a Sales Assistant, you’ll support your store team with driving sales performance and the day‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.

Key Responsibilities

• Drive store performance by maximising sales opportunities and supporting the team to meet and exceed targets through a focus on KPI delivery.
• Deliver exceptional market‑leading customer service to drive business growth through customer loyalty and repeat purchases.
• Offer a VIP concierge service, actively contacting customers with updates on products and tastings.
• Sell the story, not the discount; demonstrate and share your passion for product with customers through in‑depth knowledge of our range.
• Take ownership of your wine knowledge, continually learning about products to support your WSET qualification and confidence in selling.
• Maintain the physical appearance and upkeep of the store, both internally and externally.
• Participate in all operational tasks required for the day‑day running of a Majestic Wine store, from delivering wine to customers and merchandising stock deliveries to contacting valued customers to drive sales opportunities.
• Continuously identify opportunities for improvement to optimise store operations, feeding ideas back to the wider team for collective implementation.
• Remain fully compliant, safe and legal by following internal policies, processes and completing mandatory training.
• Act as an example of Majestic’s Ways of Working and support junior team members, providing feedback to the Store Manager as appropriate.
• As a key holder, understand opening and closing compliance and confidently operate the store independently.

Knowledge & Skills Required

• Excellent time‑management, delegation and problem‑solving skills.
• Ability to deliver exceptional customer experience and service to every customer.
• Self‑motivated, thriving when working alone and as part of a team.
• A can‑do attitude with a passion for seeing problems through to solutions.
• Adaptable and resilient to meet the ever‑changing demands of our business.
• Excellent communication and time‑management skills.
• Wine knowledge is beneficial; a passion to learn more is essential to pass Level 2 WSET wine qualifications.
• Hold a full UK, manual‑transmission driving licence for at least 12 months with no more than 6 penalty points.

What is in it for you

• Up to 20% staff discount.
• Career development opportunities – we nurture internal talent and support career progression with excellent in‑house training schemes.
• Uniform provided.
• Access to Retail Trust benefits, including discounts of up to 30%, instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, and free counselling and support phone line.

Job Specifics

• Contract: Permanent.
• Hours: 44 hours per week.
• Must be able to work evenings and weekends.
• Driving is a key part of this position; candidates must be comfortable operating company vans and hold a full UK manual driving licence for at least 12 months.

#J-18808-Ljbffr…