Transport Operations Manager

Location

Cullompton

Transport Operations Manager

We are looking for an enthusiastic Transport Operations Manager to join our team. You will oversee the resourcing, organising and supervising the transport activities, leading and motivating a team of approximately 60 drivers and warehouse staff, and supporting the Depot Manager in day‑to‑day operations.

Key Responsibilities

• Resource, organise and supervise transport operations.
• Lead a team of around 60 drivers and warehouse staff.
• Manage day‑to‑day operations within a busy pallet distribution depot.
• Maintain driver induction records, CPC records, licence checks and training, supported by the Compliance Supervisor.
• Manage key customer contacts.
• Produce and present KPIs for the business area, setting and measuring financial and operational metrics.
• Identify areas for improvement and implement strategies.
• Monitor and audit health and safety compliance; create and implement risk assessments and safe systems of work.
• Conduct regular team meetings to ensure efficiency and communication.
• Conduct regular 1‑2‑1s and annual PDR interviews with direct reports; ensure team training on relevant activities.
• Ensure fleet safety and reliability, collaborating with maintenance providers, with support from the Compliance Supervisor.
• Provide additional training on vehicle checks, company processes and CPC updates.
• Conduct meaningful driver debriefs and gate checks to ensure accountability and legal adherence.

Required Experience

• Must hold an international or national CPC qualification and have prior transport management experience.
• Strong understanding of legal compliance, driver’s hours and WTDs.
• Proven track record in leading successful change.
• Experience managing customer relationships.
• Experience managing financial budgets and annual P&L responsibility.
• Strong evidence of management skills and making key business decisions.
• Ability to advise and motivate the team to deliver results.
• Strong presentation skills, able to address senior contacts and external customers.
• Excellent verbal and written communication skills.
• Strong stakeholder engagement skills.
• Proficient in MS Office with strong analytical abilities for reviewing data and reports.

Benefits

• Competitive salary: £40,000pa to £44,000pa, depending on experience.
• Hours: Monday to Friday 08:00‑17:00, with occasional flexibility.
• Monthly training courses across a variety of areas.
• Additional holiday purchase scheme, retail discounts (Hapi), Retail Trust Wellbeing Support and more.
• Professional development opportunities within our expanding business.
• Excellent holiday allowance, life assurance, pension and sickness scheme.
• Christmas Savings Club, Black Circle Tyre Discount, free uniform and paid Volunteer Day.
• Team culture focused on teamwork and collaboration.

Eligibility

Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage.

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