Overview
The Wateredge Inn, Ambleside sits in an idyllic lakeside location with a beer garden on the shores of Lake Windermere, offering breath-taking views and a welcoming, home-away-from-home atmosphere for guests. The Inn Collection Group (ICG) is a multi-award-winning pubs-with-rooms company located in outstanding destinations across the North of England and Wales, delivering exceptional hospitality by living our core values: respect, customer focus, warmth and honesty, with the goal of Making People Happy.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Support for your development through our Lead-Inn development program.
- Paid breaks to rest and recharge.
- 50% off food at any of our Inns.
- Stay at any of our Inns during January, February, and March for just £1.
- 1/3 off room bookings all year round to explore our locations.
- £50 on same-day bookings for spontaneous trips.
- Your loved ones can enjoy 15% off bed and breakfast.
- 24/7 confidential support via our Employee Assistance Programme.
- Contributions to Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Role: Assistant Manager
You’ll Fit Right Inn
As an Assistant Manager you will support the General Manager to ensure the Inn feels like a home away from home for guests. Reporting directly to the General Manager, you will lead the team, manage daily operations, and create a welcoming and efficient environment for staff and guests.
You will oversee daily duties, lead a team to deliver company standards, and manage day-to-day operations. You will be hands-on and approachable, lead by example, and foster a positive, collaborative atmosphere. Responsibilities include managing shift operations in a busy, fast-paced environment, administrative tasks, liaising with Chefs, Management, and Suppliers, conducting stocktakes and ordering, handling accounts management, and occasional sleepovers and guest responses as needed.
If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, you may be a great fit for this role.
Responsibilities
- Lead and mentor a team to deliver company standards and a high-quality guest experience.
- Manage day-to-day operations, including shift planning and guest relations.
- Coordinate with Chefs, Management, and Suppliers; handle stocktakes and ordering.
- Assist with accounts management and administrative tasks; be available for occasional sleepovers and guest responses.
Qualifications
- Strong background in food and hospitality.
- Passion for customer service and team leadership; ability to motivate others.
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