First Line Manager – Transport

Shift Patterns

• Week 1 – Monday, Tuesday, Friday and Saturday: 06:00 – 18:00, Sunday: 06:00 – 14:00 (Wednesday and Thursday rest days).
• Week 2 – Wednesday and Thursday: 06:00 – 18:00 (all other days rest).
• Week 3 – Monday, Tuesday and Friday: 10:00 – 22:00, Saturday: 08:00 – 20:00, Sunday: 12:00 – 20:00 (Wednesday and Thursday rest days).
• Week 4 – Wednesday and Thursday: 10:00 – 22:00 (all other days rest).
• Note: Shift may occasionally adjust to 08:00 – 20:00; flexibility required.

Location: Stoke On Trent

Grade: N

Contract Type: Permanent (Full-Time)

Responsibilities

• Coordinate and provide support and information in the running of safe and efficient operation.
• Work within clear guidelines to help achieve the operational standards and defined outcomes for your area of responsibility during shift.
• Responsible for the execution of transport plans ensuring transport and network SLA’s/KPI’s are achieved.
• Act as the front and centre of the transport operation, demonstrating 21st century driver engagement and management.
• Ensure well‑being, performance and motivation of the team through regular performance dialogues, scheduled one‑on‑ones and ad‑hoc communication and engagement.

Qualifications

• Transport First Line Manager experience.
• IT literate; proficient with Microsoft Office packages.
• Transport knowledge.
• Health & Safety compliance; use safe sound checklists, safety conversations and Gemba problem‑solving processes.

Benefits

• Discretionary bonus based on performance.
• Generous pension scheme: 8% employer contribution with 4% employee contribution.
• Free confidential 24/7 GP consultations.
• Hundreds of retail and lifestyle discounts.
• Affordable loans, savings schemes and free mortgage advice.

Pay Rate: £36,616.50

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