Customer Success Manager (SaaS) — Onboarding & Renewal

Company: Gk Recruitment
Apply for the Customer Success Manager (SaaS) — Onboarding & Renewal
Location: Lancashire
Job Description:

GK Recruitment is seeking a Customer Success Manager to own the entire post-sale journey for a leading asset management software provider in the Construction industry. You will onboard new customers, train them, maintain engagement, and ensure customers derive real value from the platform.

You will lead onboarding for remote and on-site scenarios, conduct regular check-ins to prevent renewal risks, and translate feedback into actionable requests that drive product improvements.

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Posted: July 20th, 2026