Location: Keldy (North Yorkshire)Salary: £12.71 per hourWorking Hours: Full-time, 38 hoursDays of Work: 2 week rolling rota, includes alternate weekends
About the role
Facilities Assistant – You will ensure cabins are in good working order, conduct general maintenance, respond promptly to issues, maintain excellent communication with guests, and perform general decor tasks.
Responsibilities
- Carry out general maintenance and repair work to keep cabins in good working order and well-presented.
- Complete basic decorating and upkeep tasks to maintain high standards of cabin appearance.
- Respond quickly to maintenance issues and resolve them where possible, using basic tools and repair skills.
- Pay attention to detail and deliver daily tasks in a timely and competent manner.
- Take pride in delivering exceptional customer service.
- Follow brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.
Qualifications
We’re looking for someone who is a dynamic, can‑do team player with the following:
- A positive attitude and strong work ethic.
- The ability to work well in a team and communicate effectively with colleagues.
- Great attention to detail, ensuring high cleanliness standards are met.
- Some previous experience in a similar role.
- A willingness to work outdoors in a natural setting, whatever the weather.
Pay Rates for Aged 16 and 17
16 years: £8.00 per hour17 years: £10.85 per hour
Reasonable Adjustments
We’re all about diversity, inclusion, and bringing your authentic self to work. If you need adjustments for the recruitment process, just ask – our team is happy to help.
Benefits
- Generous holiday allowance – Take the time you need to recharge.
- Performance‑based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met.
- Enhanced parental leave – 24 weeks maternity, 3 weeks paternity at full pay.
- Long‑service awards and company events – Celebrate success with your team.
- Pension scheme – Secure your future with our company pension.
- Two paid days to volunteer – Give back to a cause you care about.
- Subsidised meals – Discounted food when working on location.
- Health cash plan & life assurance – Covered by the company to keep you protected.
- Well‑being events & activities – Focus on your mental and physical wellness.
- Save on breaks – Discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- Hundreds of discounts – Save on top brands across the UK.
Pre‑employment Checks
If successful in the role, any job offer will be subject to pre‑employment checks, including a basic criminal record check.
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