Overview
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As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Responsibilities
- Deliver groceries to customers within the designated time slots, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Keep your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Load the van safely and complete all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Communicate clearly with customers about order changes, substitutions, or short‑dated items, and offer refunds where needed to keep the experience smooth and positive.
- Handle products with care, treating every order as if it were your own to maintain quality and customer trust.
- Build strong relationships with colleagues to create team spirit and deliver the best service for customers.
- Be warm and welcoming with customers and colleagues; respond quickly to changing customer needs and embrace change while on the road and in the store.
- Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Qualifications & Requirements
- Availability to work from the stated hours and days, with a guaranteed minimum of 16 hours per week (roles from 12 hours are also available).
- Pay starts at £14.18 per hour, rising to £15.45 in stores within the M25; some locations may offer additional payments.
- Tesco’s vision and commitment to diversity, equity and inclusion; accessible recruitment processes and Disability Confident Leader accreditation.
Additional Information
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. We’re open to conversations about flexible working during your application. For accessibility support information, please click here.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
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