Company: Betfred Group Holdings Limited
Location: Bradley
Job Description:
Betfred in Birchwood is seeking a Customer Service Team Leader to guide and develop a team of Customer Service Advisors, ensuring a high-quality, compliant customer experience across all journeys.
You will balance hands-on support with people leadership, monitor service levels and quality, and collaborate with Compliance, QA, Training and wider Operations to drive continuous improvement.
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Posted: July 15th, 2026