Head of Product – Customer Due Diligence

Head of Product, Customer Due Diligence (12 Month FTC)

Location: AMAZE Central – Holborn, Greater London

Ref # : POS_18166

Closing Date: 24-Jun-2026

Responsibilities

• Define and execute the CDD product strategy aligned to financial crime risk appetite and regulatory obligations
• Design, build, and continuously improve CDD products across onboarding, periodic review, and event‑driven processes
• Partner with operations, technology and third‑party providers to deliver scalable and efficient solutions
• Work with 2nd Line Financial Crime to define product requirements and ensure effective monitoring and oversight
• Own the end‑to‑end product lifecycle from ideation through to optimisation and decommissioning
• Ensure products meet regulatory expectations, audit standards and internal policies
• Drive automation, digitisation and use of data analytics to improve outcomes
• Embed governance, controls and performance monitoring across all CDD products
• Lead vendor selection, integration and ongoing third‑party management
• Build and lead a high‑performing product team and foster innovation

Qualifications

• Strong product management and strategic roadmap experience
• Deep understanding of CDD/KYC lifecycle and financial crime risks
• Experience delivering RegTech or CDD‑related products
• Strong stakeholder engagement and influencing skills
• Analytical and data‑driven decision‑making capability
• Experience in process optimisation and continuous improvement
• Knowledge of AML, sanctions and regulatory frameworks
• Experience working with third‑party vendors and integrations
• Leadership experience in complex transformation environments
• Relevant degree and/or financial crime or product certifications

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