Swedish speaking Call Centre Agent

Job Overview

Call Centre Agent – Swedish Speaking – Helpdesk/Customer Service – Nottingham, East Midlands.

Up to £18,000 per annum plus a competitive benefits package and opportunities for career progression.

Responsibilities

• Provide first‑line support to external customers with software and application issues.
• Resolve queries within the initial contact and ensure a high level of customer service.
• Use problem‑solving skills and take accountability to achieve customer satisfaction.
• Work scheduled shifts, including occasional weekends (but not night shifts).

Qualifications

• Fluent in Swedish and possess an excellent telephone manner.
• Strong customer service orientation and a passion for putting the customer first.
• Problem‑solving ability and accountability.
• Previous customer service experience or similar duties; placement year acceptable.
• Willingness to receive full product training and pursue career growth.

Benefits

• Up to £18,000 per annum.
• Attractive benefits package.
• Opportunity for promotion within the growing support function.

How to Apply

Send your CV directly to bryn.evans@ascentpeople.co.uk or click apply for immediate consideration.

Recruiter

Bryn Evans

Phone: 0161 913 2621

Email: bryn.evans@ascentpeople.co.uk

My Social

Candidates of all ages and backgrounds will be considered for this role.

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