Company: Harrods Limited
Location:
Job Description:
Harrods Limited is seeking a Customer Service Advisor to join our Contact Centre. You will share knowledge on products, services and Harrods heritage, supporting enquiries across store and online while maximising sales opportunities and fostering customer loyalty through clear communication.
You will handle complex queries with empathy across email, telephone, live chat, WhatsApp and social media, aiming for first-contact resolution.
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Posted: July 10th, 2026