Marketing and Ecommerce Assistant – Remote

Scriveiner operates and sells globally, and as the brand expands into new markets, the coordination and localisation demands of this role will grow with it.

The Opportunity

The Marketing & Ecommerce Assistant is the connective tissue of our marketing and commercial operations. This is the role that keeps the engine running: ensuring the Shopify catalogue is flawless, the retailer pipeline is active and accurately tracked, and the weekly reporting tells a clear, actionable story. It is not a support role. It is an ownership role.

What You Will Own

• Own the Shopify catalogue end to end: product uploads, descriptions, imagery, pricing, tagging, and collections, with a zero‑tolerance standard for accuracy across all live listings in every active market.
• Keep the retailer outreach tracker live and current across all regions, logging every conversation, follow‑up, and next action so no pipeline relationship goes cold.
• Produce the weekly ecommerce report autonomously, without prompting, delivering clean, action‑oriented performance data that the business can act on immediately.
• Coordinate new market and product launch asset production, managing timelines, briefing designers and translators, and ensuring all creative and localisation requirements land ahead of launch windows with zero gaps.
• Draft and send trade communications to prospective and existing retail partners across all active territories, written to Scriveiner brand standards, not to a template.
• Build and maintain ecommerce dashboards that give real, useful visibility into what is working and what needs attention.
• Flag risks and anomalies proactively: Shopify discrepancies, performance dips, asset gaps, or retailer conversations going cold, before they become problems that need escalation.

Who You Are

• Hands‑on Shopify experience: you have managed a live store and understand catalogue management, product uploads, pricing, and data accuracy in practice, not just in theory.
• Organisational ability that closes loops without prompting. You track your own work, know what is outstanding, and get things finished.
• Confidence with data: comfortable building dashboards, maintaining trackers, and presenting performance in a way that tells a clear story.
• Strong written English, capable of drafting trade communications and brand‑consistent copy that does not need a round of editing before it goes out.
• Ability to manage several concurrent workstreams across different markets without losing detail in any of them.
• AI‑literate and comfortable using tools, whether for writing, reporting, or workflow automation, to work more efficiently.

Desirable — it would strengthen your application if you have

• Experience in wholesale, retail account management, or trade marketing. You understand how retailer relationships work in practice.
• Exposure to multi‑market or international marketing operations, including asset localisation and translation management.
• Background in a premium, lifestyle, or gifting brand where attention to presentation and brand standards is non‑negotiable.
• Experience using analytics platforms beyond spreadsheets: Shopify analytics, Google Analytics, or similar.

What Success Looks Like

In this role, you will be successful when:

• The Shopify catalogue is 100% accurate at all times across every active market: every product live, correctly described, correctly priced.
• The retailer outreach tracker is live and current, with no conversations going cold and every pipeline contact properly followed up.
• The weekly ecommerce report is produced every week, on time, without being asked, and tells a story the business can act on.
• New market asset coordination runs on schedule, with all creative and localisation requirements delivered ahead of launch windows.
• Risks, whether a listing error, a performance anomaly, or a missed follow‑up, are flagged before they need to be caught by someone else.

Key Working Relationships

• Head of Marketing: direct line manager. You free them from operational bottlenecks and keep every system running without escalation.
• Creative / Brand team: coordinate on asset production, product imagery, and brand‑consistent communications.
• Ops / Warehousing: coordinate Shopify inventory alignment.
• Retail partners and prospects: day‑to‑day trade communication and outreach administration.
• Founders: occasional visibility on pipeline and reporting outputs.

Why Join

• A brand with real proof: King’s Award for Enterprise, multiple international design awards, well‑resourced and fast‑growing with millions of customers worldwide.
• Ownership of the connective tissue that keeps Scriveiner’s ecommerce and retail operations running across four international markets, at a stage where your contribution is visible and your work genuinely matters.
• The opportunity to build real operational fluency in a high‑growth, multi‑market brand.
• A growing product portfolio across multiple categories, with new ranges launching across international markets, meaning the scope of this role will expand as the business does.

Compensation & Benefits

• £25,000 – £35,000 base salary per annum, dependent on experience.
• Fully remote position
• Some international travel required (frequency to be agreed based on business needs and market priorities).
• The tools and support you need to do the job properly, in a well‑resourced and highly profitable business.
• Welcome gift: a curated selection of Scriveiner products.

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