AWD RECRUITMENT LTD is seeking a Customer Service Advisor / Retention Agent in Altrincham to join a fast-growing fibre broadband provider. This role focuses on managing inbound customer enquiries and retaining customers while delivering excellent service.
Key responsibilities include handling retention inquiries, understanding customer needs, and discussing renewal options. The position demands strong communication and negotiation skills, as well as experience in a similar environment. Benefits include a competitive salary of £26,228 plus uncapped commission and various perks.
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