Director, Scaled Engagement & AI Customer Success

Company: Profound
Apply for the Director, Scaled Engagement & AI Customer Success
Location: London
Job Description:

Profound seeks a Manager, Engagement Management, based in London. You’ll lead a team focused on driving adoption and engagement with our marketing platform, ensuring great outcomes across enterprise clients.

You’ll need 6-8 years in Customer Success and a strong understanding of data analysis, team management, and AI. The role offers a competitive salary between $125,000 and $200,000, with benefits that make it a unique opportunity to work in a dynamic company.

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Posted: July 6th, 2026