Sales Manager (Full Time)

What is in it for you

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott’s global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities

• Proactively identify, target, and secure new business opportunities across corporate, meetings, events, leisure, and group segments.
• Develop and implement strategic sales plans to achieve and exceed revenue targets.
• Build and maintain a robust pipeline of qualified sales opportunities.
• Conduct regular client appointments, sales calls, and site visits to generate new business.
• Research local, regional, and national market trends to identify potential revenue opportunities.
• Develop strong relationships with key decision‑makers and corporate clients.
• Generate new corporate accounts through networking, prospecting, and cold‑calling activities.
• Manage and grow existing client accounts to maximise revenue and retention.
• Promote hotel facilities including guest rooms, meeting spaces, golf facilities, dining outlets, and leisure amenities.
• Prepare and present tailored proposals, contracts, and rate agreements.
• Represent the hotel at industry events, exhibitions, networking functions, and trade shows.
• Collaborate closely with the Revenue, Marketing, Events, and Operations teams to deliver commercial objectives.
• Maintain accurate sales activity records and forecasts using Marriott systems and CRM platforms.
• Monitor competitor activity and market intelligence to support business strategy.
• Negotiate commercial agreements while maintaining profitability and brand standards.
• Conduct regular account reviews and business development meetings with key clients.
• Deliver exceptional customer service throughout the sales cycle.
• Support the creation and execution of annual sales and marketing plans.
• Achieve agreed KPIs relating to revenue generation, account acquisition, and client engagement.
• Produce regular sales reports, pipeline updates, and performance analysis.
• Identify opportunities for upselling and cross‑selling across all hotel revenue streams.
• Work closely with the Hotel & Cluster Commercial Team to support wider business objectives.

Safety and Company Policies

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Preferred Qualifications

• Related Work Experience: Previous experience in hotel sales, business development, or account management preferred.

Skills & Experience Required

• Proven track record of achieving and exceeding sales targets.
• Strong knowledge of the corporate, meetings, and events market.
• Excellent networking and relationship‑building skills.
• Exceptional communication, presentation, and negotiation abilities.
• Highly organised with strong attention to detail.
• Ability to work independently while contributing effectively within a team environment.
• Proficiency in Microsoft Office, Microsoft Excel and CRM systems.
• Full UK driving licence preferred.

With this role you will be working 40 hours per week over 5 days.

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

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