Sales & Operations Manager (Events, P/T) – Christ Church Spitalfields
Reporting: Line Manager: Commercial Events Director
Terms & Conditions
- Hours: Part-time (24 hours per week – to be agreed)
- Hybrid – 1 day WFH, 2 days onsite (dependent on business needs)
- 3 days | Tuesday – Thursday | Saturdays may be included for venue weddings
- Flexible Timings | 8 hours between 0900 – 1900 to allow for evening site visits for wedding couples
- Contract: Offered on a One Year Contract, with extension possibilities following annual review.
- Salary: Competitive, pro rata (up to £30,000 pa pro-rated) – dependent on experience)
- Bonus: Performance based commission
- Benefits (pro rata):
- Benefits package – access to Vitality
- Travel home paid for, for events finishing past 11.30pm (up to £40)
- Annual Leave: 33 days pro rata, including statutory bank holidays
- Place of work: Christ Church Spitalfields, London E1 6LY
- Probation: 3-month probationary period
- The role is subject to adherence to the Christ Church Spitalfields Employment and Leadership Code of Conduct
Job Description
We are looking for a proactive and commercially minded individual to support the sales and operational activity of our Events business at Christ Church Spitalfields.
This part-time role is focused exclusively on driving enquiries, conversions, and brand visibility, supporting revenue growth across conferences, meetings, private events, with a focus on Wedding and Filming enquiries. It is ideal for someone who enjoys relationship-building, marketing activity, and the momentum of generating new business, and is able to work within a small team effectively and flexibly.
Key Responsibilities
Sales
- Own enquiries end to end: discovery, proposal development, follow up and close
- Act as a key point of contact for event enquiries via email and phone – including a focus on Wedding Enquiries
- Respond to and convert incoming enquiries in line with agreed targets and current processes
- Manage and update the events diary in collaboration with internal stakeholders
- Maintain event packages, pricing, and sales tools, including the in house catering operation
- Maintain accurate records within the CRM system, ensuring all data is updated daily
- Track conversion rates and analyse performance by event type
- Analyse forecasts to identify risks and growth opportunities
- Support the development of new revenue streams, including preferred suppliers and external partners
Operations
- Act as key point of contact on event day to the client, security, event assistants, and AV technician
- Ensure the venue is set up appropriately according to site visit requirements
- Oversee the in house catering operations – either as the lead, or oversee the appointment of a freelance manager
Marketing
- Support the delivery of the annual marketing plan in line with overall business strategy
- Assist with listings, and promotional activity
- Manage and optimise online venue listings and marketing budgets
- Research market trends, competitor activity, and new opportunities
- Attend networking events and industry functions where required to promote the venue
Requirements
- Proven experience in an event / hospitality sales role – minimum of 2 years preferred
- Proven catering and event operational experience
- Strong written and verbal communication skills
- Experience selling events with catering or venue space (preferred)
- Confident using CRM systems and sales reporting tools
- Highly organised, self-motivated, and target-driven
The Person
- Enjoys building relationships and delivering excellent customer experiences
- Commercially aware and motivated by achieving sales outcomes
- Professional, adaptable, and able to work independently
- Comfortable working with a wide range of clients and stakeholders
- Understands the expectations of a premium or luxury events market
- Appreciates the unique context and sensitivities of working within a Church environment
General Responsibilities
- Follow the Christ Church Spitalfields Safeguarding Policy and complete required safeguarding training
- Adhere to Health & Safety policies and procedures
Employment Checks
This role is subject to satisfactory completion of:
- Two references (one personal and one professional)
- Right to Work in the UK check
Contact
How To Apply
Please send a copy of your CV and cover letter (giving addresses of two referees – one personal, one professional) via email to: hello@spitalfields.church
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