Growth & Retention Manager, Customer Success

Company IconIntuit
Location IconLondon

Overview In this role you drive retention and growth for Intuit QuickBooks customers, focusing on welcome, nurture, retention and win-back initiatives at scale using digital and human-assisted approaches. You’ll lead cross-functional prog...Read More>>.

Posted: September 30th, 2026
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Senior Director - EMEA Customer Success Management Leader

Company IconEquinix
Location IconLondon

Overview In this role you will translate the global Customer Success strategy into regional action, leading a scalable CS organization to drive renewals, retention, and growth. You will partner with Sales and Service Management to ensure pr...Read More>>.

Posted: October 1st, 2026
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Senior Manager of Customer Success - Enterprise

Company IconWorkiva
Location IconLondon

Overview In this leadership role, you guide a Customer Relationship Management – Customer Success team to deepen post-sales relationships and drive product adoption. You shape the strategic direction of the Customer Success function, part...Read More>>.

Posted: October 1st, 2026
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Senior Manager, Customer Success

Company IconAfiniti
Location IconLondon

Overview As Senior Manager, Customer Success in the UK, you will own day-to-day success for designated accounts, acting as the bridge between customers and Afiniti’s cross-functional teams. You’ll drive value realization, support commer...Read More>>.

Posted: October 1st, 2026
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Customer Success Consultant, UK

Company IconZinier
Location IconLondon

Overview In this role you will guide a portfolio of customers post-implementation to maximize adoption and measurable ROI. You collaborate closely with Solution Architects to align business outcomes with platform capabilities, influencing s...Read More>>.

Posted: October 8th, 2026
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Senior Director, Customer Success

Company IconCohesity
Location Icon

Overview In this leadership role you will steer Cohesity’s EMEA Customer Success, aligning high‑ and low‑touch motions with customer segments to accelerate adoption and growth. You’ll drive AI‑driven insights, establish global CS...Read More>>.

Posted: October 8th, 2026
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Senior Technical Account Manager - Customer Success (EMEA)

Company IconClickUp
Location Icon

Overview As Senior TAM, you partner with customers to drive adoption, value realization, and long-term success on the ClickUp platform. You blend relationship management with technical enablement, guiding onboarding, workflow design, and AI...Read More>>.

Posted: October 10th, 2026
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Senior Customer Success Accounting Consultant

Company IconClio
Location IconLondon

Overview As Senior Legal Accounting Consultant, you will advise UK law firms on compliant bookkeeping and client account management using Clio. You’ll act as the regional expert on client money compliance and support adoption of Clio’s...Read More>>.

Posted: October 10th, 2026
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AI Customer Success Engineer

Company IconProtolabs
Location IconTelford

Overview As an AI Customer Success Engineer, you bridge technology and business by embedding with users to understand workflows, build no-code automations, and drive AI adoption. You’ll analyze feedback, support rollout, and collaborate w...Read More>>.

Posted: October 10th, 2026
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Senior Customer Success Manager - German Speaking (Remote)

Company Iconn8n
Location Icon

Overview As Senior Customer Success Manager (High-Touch) for the German-speaking market, you will be the trusted post-sales partner for n8n’s strategic enterprise customers. You own retention and expansion, guiding onboarding, adoption, a...Read More>>.

Posted: October 10th, 2026
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Customer Success Specialist - Swedish Speaker

Company IconTheFork
Location IconLondon

Overview In this role you onboard and train restaurant partners to go live quickly with TheFork Manager, starting with Swedish partners and later focusing on the UK market. You adapt your training to owners, FOH and management teams, drivin...Read More>>.

Posted: October 10th, 2026
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French & Spanish-Speaking Associate Customer Success Manager (UK Remote)

Company IconTurnitin
Location IconLeeds

Overview In this role you will manage a portfolio of higher education clients in Spain and France, ensuring they derive maximum value from Turnitin’s services. You’ll expand adoption and identify growth opportunities while maintaining s...Read More>>.

Posted: October 17th, 2026
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Client Success Manager

Company IconGartner
Location IconLondon

Overview In this role you build and nurture relationships with a portfolio of Gartner clients, from C-suite to professionals, ensuring they derive value that exceeds their investment. You will regularly engage clients to surface priorities...Read More>>.

Posted: October 17th, 2026
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EMEA Customer Success Leader

Company IconSperia
Location Icon

Speria MTech is seeking an experienced Customer Success Manager to support and grow relationships across the EMEA region. You will act as a trusted advisor, driving value realization, adoption, and long-term retention while collaborating with Prod...Read More>>.

Posted: September 14th, 2026
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Director, Customer Success at AI Retail Media AdTech SaaS

Company IconGrey Matter Recruitment
Location Icon

Director, Customer Success – AI Retail Media AdTech SaaS Exciting opportunity to join a hyper‑growth Retail Media AdTech platform transforming how the world’s leading eCommerce brands approach omnichannel advertising. Own key ent...Read More>>.

Posted: September 14th, 2026
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North Europe Customer Success Manager | Remote‑Friendly SaaS

Company IconPigment
Location IconLondon

Pigment, a leading AI-powered business planning platform, is looking for a Customer Success Manager in Greater London. In this role, you'll help customers achieve high levels of value from our platform and drive adoption.The ideal candidate...Read More>>.

Posted: September 14th, 2026
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Remote UK Customer Success Manager — Growth & Renewals

Company IconWebhosting
Location Icon

Megaport is seeking a Customer Success Manager to join its Remote UK team. You’ll focus on post-sale relationships, renewals, upsell and cross-sell opportunities across a designated UK base as part of the Integrated Accounts Team.You will...Read More>>.

Posted: September 14th, 2026
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Platform Delivery Engineer: Customer Success at Scale

Company IconEpos Now Group
Location IconNorwich

Epos Now Group is expanding its Engineering team in Norwich and seeks two Software Engineers to drive the end-to-end delivery of the Customer Success platform. You will own high-impact features, scale architectures, and work across product and tec...Read More>>.

Posted: September 15th, 2026
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Senior Leader — Scaled Customer Success (£4-5M ARR)

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconChesterfield

ABR Talent is partnering with a PE-backed Regulatory Technology business to appoint a senior Customer Success leader. You will define the scaled CS model, lead two Customer Success Managers and drive adoption, retention and renewals across a £4-5...Read More>>.

Posted: September 16th, 2026
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Senior Customer Success Leader — Scale & Commercial Impact

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconCoventry

The confidential RegTech company in the UK is seeking a senior Customer Success leader to drive the scaled CS function. You will lead two Customer Success Managers, own a £4-5M ARR portfolio, and shape the strategy and health of the customer jour...Read More>>.

Posted: September 16th, 2026
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Lead, Scaled Customer Success — £4-5M ARR

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconWolverhampton

ABR Talent is partnering with a PE-backed Regulatory Tech business to lead the scaled Customer Success function. You will mentor two CS Managers, own strategy, health and performance of a £4-5M ARR portfolio with ~1,000 customers, and drive execu...Read More>>.

Posted: September 16th, 2026
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Head of Customer Success

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconBradford

The Company:PE-backed Regulatory Technology business approaching £45M ARR, with ambitious plans to reach £100M ARR by 2030.Market-leading SaaS platform helping organisations reduce cyber risk through...Read More>>.

Posted: September 16th, 2026
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Head of Scaled Customer Success & Commercial Growth

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconSouth Shields

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a senior leader to define and drive a scaled Customer Success function in a fast-growing SaaS environment. You will lead two Customer Success Managers and...Read More>>.

Posted: September 16th, 2026
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Head of Scaled Customer Success - Revenue-Driven Executive

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconChester

ABR Talent is recruiting for a seasoned Customer Success leader to scale a SaaS CS function in a PE-backed RegTech business. You will lead two Customer Success Managers, own the strategy for a £4-5M ARR portfolio and drive executive-level convers...Read More>>.

Posted: September 16th, 2026
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Senior Strategic Customer Success Leader | £4-5M ARR

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconNottingham

ABR Talent is recruiting on behalf of a PE-backed Regulatory Technology business looking to scale its Customer Success function in the UK. The role leads two Customer Success Managers and sits at the senior level, driving strategic conversations a...Read More>>.

Posted: September 16th, 2026
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Senior Customer Success Leader — £4-5M ARR Strategy Growth

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconHawton

Unknown is seeking a senior Customer Success leader to define how a modern scaled CS function operates and to lead two Customer Success Managers. You will be a visible, customer-facing leader driving adoption and commercial outcomes across a £4-5...Read More>>.

Posted: September 16th, 2026
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Head of Scaled Customer Success | Revenue-Driven Leader

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconCity of Edinburgh

ABR Talent is seeking a senior Customer Success leader to take the scaled CS function of a fast-growing SaaS provider. You will define operations, coach two CSMs and drive strategic customer conversations across a £4-5M ARR portfolio.You'l...Read More>>.

Posted: September 16th, 2026
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Senior Customer Success Leader - Growth & Retention

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconSlough

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a senior leader to define and scale the Customer Success function. You will lead two CS Managers, drive adoption, and influence commercial outcomes across...Read More>>.

Posted: September 16th, 2026
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Senior Leader, Scaled Customer Success & Revenue

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconDoncaster

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses supports a PE-backed Regulatory Technology company as it scales its Customer Success function in the UK. The Head of Customer Success will lead two CSMs, own a £4-5...Read More>>.

Posted: September 16th, 2026
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Senior Director, Scaled Customer Success

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconHigh Wycombe

RegTech business in the United Kingdom seeks a senior Customer Success leader to define how a modern scaled CS organisation operates, leading two Customer Success Managers and driving commercial outcomes across a £4-5M ARR portfolio.You wi...Read More>>.

Posted: September 21st, 2026
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Cloud Integrations Manager: Migrations & Customer Success

Company Icon11:11 Systems
Location Icon

11:11 Systems is seeking a Manager, Cloud Integrations to lead a team of Technical Support Representatives responsible for customer migrations across global platforms. The role focuses on developing people, optimizing processes, and driving a clou...Read More>>.

Posted: September 22nd, 2026
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Hybrid SaaS Project Manager – Customer Success

Company IconXtremepush Limited
Location Icon

Xtremepush Limited is seeking a Project Manager to join their Customer Success team. This pivotal role involves overseeing SaaS software projects, ensuring quality, and maintaining client relationships. The position, based in the UK, offers a hybr...Read More>>.

Posted: September 22nd, 2026
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Customer Success Ops & AI Automation Specialist

Company IconGlassbox Ltd
Location IconNorwich

Glassbox Ltd in Norwich seeks a Customer Success Operations and AI Specialist to design and deploy AI-powered automations, integrate tools, and govern enterprise workflows that drive high-quality customer experiences.You will build cross-fu...Read More>>.

Posted: September 22nd, 2026
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Housing Solutions — Customer Success Manager (Remote)

Company IconNECSWS
Location Icon

NEC Software Solutions is recruiting for a senior solution professional to own and guide cross‑module design decisions within NEC Housing Solution. You will translate policy into system behavior, lead customer discussions, and ensure coherence a...Read More>>.

Posted: September 22nd, 2026
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Customer Success Enablement Manager — Remote Growth

Company IconInforma Group Plc.
Location IconLondon

Informa TechTarget in London is seeking a Customer Success Enablement Manager to directly impact customer satisfaction and retention. You will produce custom client deliverables and analysis to support post-sales teams, ensuring they are equipped...Read More>>.

Posted: September 27th, 2026
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Customer Success Engineer

Company IconMathWorks
Location IconCambridge

SummaryMathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optim...Read More>>.

Posted: September 29th, 2026
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Client Success Account Manager

Company IconLedger Enterprise
Location IconLondon

About Ledger We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators...Read More>>.

Posted: October 8th, 2026
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Deputy Director of Customer Success (maternity cover)

Company IconUniglobalcareers
Location Icon

United Kingdom — International Student Market 654K inbound students (2024) +0% 1. India 169K 2. China 152K 4. United States 36K 5. Pakistan 31K 14 international branch campuses in United Kingdom...Read More>>.

Posted: October 8th, 2026
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Senior Customer Success Leader for Universities (UK)

Company IconUniglobalcareers
Location Icon

Enroly is recruiting a Deputy Director of Customer Success (maternity cover) in the United Kingdom. Reporting to the Director of Customer Success & Services, this senior leadership role leads a team of 11 Customer Success professionals supporting...Read More>>.

Posted: October 8th, 2026
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Account Success Manager

Company Icon2100 Bentley Systems (UK) Limited
Location IconReading

About UsAt Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world-leading technology that is at the forefront of Earth sciences, transforming the way our custom...Read More>>.

Posted: October 8th, 2026
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Hybrid Account Success Manager – Adoption & Growth

Company Icon2100 Bentley Systems (UK) Limited
Location IconReading

Seequent, The Bentley Subsurface Company, seeks an Account Success Manager for Civil Energy & Environment to drive customer adoption and long-term value. You will manage relationships, onboarding, and health metrics across a defined portfolio, col...Read More>>.

Posted: October 8th, 2026
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Europe Customer Success Manager for Cybersecurity (Remote)

Company IconDragos, Inc.
Location Icon

Dragos, Inc. seeks a Senior Customer Success Manager for Europe to drive adoption and value realization for industrial customers. You will own post-sales success, guide onboarding, monitor health metrics, and coordinate with Product, Engineering,...Read More>>.

Posted: October 9th, 2026
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Client Success Account Manager

Company IconLedger
Location IconLondon

About Ledger We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators...Read More>>.

Posted: October 9th, 2026
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Senior Client Success Manager – Core Banking Solutions, German Speaking

Company IconFIS
Location IconLondon

Type Of Hire Experienced (relevant combo of work and education) Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Location~ London, United Kingdom...Read More>>.

Posted: October 11th, 2026
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Global Customer Success Project Lead

Company IconWindracers Ltd
Location IconFareham

Windracers Ltd seeks a Customer Success Project Manager based in Segensworth with extensive international travel. You will lead and coordinate customer success initiatives, ensuring retention, satisfaction, and growth by guiding cross-functional t...Read More>>.

Posted: October 11th, 2026
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Senior Principal Customer Success Leader — AI & Exec Advisor

Company IconAtlassian
Location Icon

Atlassian is seeking a Senior Customer Success professional to lead executive engagements and strategic programs with global enterprise customers. You will build trusted relationships with C-suite leaders and drive measurable outcomes through adop...Read More>>.

Posted: October 14th, 2026
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Client Success Manager (Uk)

Company IconRichardson Sales Performance
Location IconWaldron

Client Success Manager Richardson Sales Performance is the global leader in sales training and performance improvement. We drive accelerated growth by bringing clarity and simplicity to the areas that matter most. From ensuring sales...Read More>>.

Posted: October 15th, 2026
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Senior Customer Success Manager, EMEA (Remote)

Company IconImmuta Inc.
Location IconLondon

Immuta Inc. is seeking a Senior Customer Success Manager for the EMEA region. This remote role supports enterprise customers across onboarding, implementation, adoption, optimization, and renewal of Immuta’s Data Authorization Platform.Yo...Read More>>.

Posted: October 17th, 2026
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Client Success Manager - Uk

Company IconGrowthopia
Location Icon

Client Success Manager — Remote Growthopia Most people in client success spend their days chasing tickets and writing status updates nobody reads. This role is different. You're working directly with entrepreneurs who...Read More>>.

Posted: October 16th, 2026
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