Customer Relations Office Assistant

Sales & Customer Relations Office Assistant – Newport, Shropshire

Pay: £12.71 – £13.00 per hour (based on skills and experience). Working days: Monday to Thursday 8:00 am – 4:30 pm; Friday 8:00 am – 3:30 pm.

This temporary-to-permanent role is an excellent opportunity for anyone looking to develop a career in administration, customer service, sales support and business operations.

Key Responsibilities

• Answer telephone calls and act as the first point of contact for customers, suppliers and visitors.
• Build positive relationships and provide excellent customer service.
• Process customer orders and assist with sales administration.
• Raise job cards and support production administration processes.
• Maintain accurate records related to sales orders, stock control and goods received.
• Enter production information into internal systems.
• Assist with invoicing, filing, stationery ordering and general office administration.
• Support dispatch activities and ensure all documentation is completed accurately.
• Work closely with both office and production teams to support business objectives.
• Carry out additional administrative duties and projects as required.
• Maintain a tidy, organised and professional working environment.

What We’re Looking For

• Punctual and reliable.
• Enthusiastic and eager to learn.
• Confident communicating with customers and suppliers.
• Comfortable speaking on the telephone.
• Organised with excellent attention to detail.
• IT literate and confident using spreadsheets and office systems.
• Capable of working independently and as part of a team.
• Professional, proactive and self‑motivated.
• Willing to develop new skills and build a long‑term career.
• Previous administration, customer service or office experience beneficial but not essential; full training will be provided.

Benefits

• Temporary to permanent opportunity.
• Full training provided.
• Career development opportunities.
• Friendly and supportive team environment.
• Opportunity to gain valuable experience within a growing business.

The Best Connection is acting as an Employment Business in relation to this vacancy.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

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