Senior Director of Communications

Company: TripActions
Apply for the Senior Director of Communications
Location: London
Job Description:

Overview

In this role, you shape and own the EMEA communications strategy and regional reputation, advising executive leadership on reputation, risk, transformation, and market-sensitive issues. You guide narrative development across corporate, product, financial, internal, executive, and digital channels, balancing global strategy with local realities. You lead high-visibility moments such as acquisitions, market entries, crises, and leadership transitions, while supervising governance, budget, and cross-market programs. You will influence enterprise planning with regional insight and develop leadership capability across the EMEA portfolio.

Responsibilities

  • Own the EMEA communications strategy, priorities, governance, and resource allocation in partnership with the C-suite and regional leadership
  • Advise executive leadership on reputation, risk, transformation, and geopolitical developments; challenge assumptions and guide decisions
  • Own EMEA reputation through an integrated strategy spanning corporate, product, financial, internal, executive, and digital communications
  • Translate global strategy into locally credible narratives, considering market, language, cultural, and regulatory realities
  • Set communications strategy and narrative for major organizational change, acquisitions, market entries, crises, and leadership transitions
  • Define regional media and thought-leadership agenda; approve story platforms and stakeholder engagement priorities
  • Manage regional crisis posture and serve as escalation point during high-impact incidents; coordinate with Legal, HR, and business leaders
  • Direct regional operating model including agency strategy, budget, measurement, governance, and resource trade-offs
  • Develop communications leadership through coaching, talent planning, succession, and role design across EMEA
  • Establish outcome frameworks linking communications to business priorities to guide investments and prioritization
  • Represent EMEA in global communications planning and ensure regional insight informs enterprise decisions

Key requirements

  • 12+ years in corporate, agency, public affairs, or executive communications
  • Proven experience advising senior executives and leading communications through major business changes
  • Strong judgment in ambiguous or politically sensitive situations with executive-level decision-making credibility
  • Ability to lead through influence in a matrixed organization and manage directors, agencies, and multi-market programs
  • Exceptional writing, narrative development, media, presentation, and stakeholder-management skills
  • Experience working across markets; fluency in French or German
  • strategic judgment
  • stakeholder management
  • influence and collaboration
  • crisis communications
  • narrative development
  • media relations

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Posted: November 1st, 2026