Advice Quality Lead – Remote & Learning Focus

Citizens Advice is seeking an Advice Quality Officer to lead quality assurance and improvement across its nationwide network. You will function across the core Advice Knowledge team and cross‑disciplinary project groups, fostering professional development and communities of practice.

You will contribute to technology and automation initiatives, deliver engaging webinars and online learning, and promote modern, outcome-based ways of working to enhance service delivery for local communities.

#J-18808-Ljbffr…