Global AI Strategy & Solutions Director (Hybrid)

SS&C Technologies is seeking a Director of AI Strategy & Solutions for the Global Contact Centre. The role anchors the AI vision across millions of customer interactions annually, spanning voice, chat and digital channels.

You will lead AI solution design, development and delivery, and partner with technology teams to ensure scalable, compliant deployments. Reporting to senior operations leaders, you will drive AI transformation initiatives, governance, and measurable customer outcomes.

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