Account Manager – End User

Overview

In this senior role you steer strategic growth for a portfolio of multi-site accounts across England, focusing on selling Rockwell Automation’s Connected Enterprise solutions. You’ll work with cross-functional teams to deepen relationships from C-level to implementers, driving revenue and customer value. The role blends strategic account management with technical solution selling in a global team, offering scope to shape how customers automate and modernize their operations. You will be challenged by complex ecosystems and travel to client sites to advance opportunities.

Pay / Benefits

• Volunteer Paid Time Off after 6 months
• Company volunteer and donation matching programme
• On-demand digital course library
• Mindfulness programmes with Calm premium
• Employee Assistance Program
• OnTrack wellbeing programme

Responsibilities

• Sell the Connected Enterprise portfolio across automation segments from smart machines to information solutions
• Act as the specialist for your area within the EMEA Consumer affinity team
• Manage a portfolio including Global Strategic and Enterprise accounts plus new development customers
• Develop and maintain long-term relationships with customers up to C-level in their ecosystem and industry
• Serve as first contact for customers supported by a cross-functional team of technical consultants, product and industry specialists, and delivery engineers
• Build internal networks in a matrix organisation to align stakeholders
• Promote value proposition through presentations and product demos to prospects and customers

Key requirements

• Proven sales track record and experience engaging with prospects, in both presentation and written formats
• Technical education and experience selling automation solutions to Food & Beverage / Home Health Personal Care industries or equivalent
• Ability to discuss and contribute to customers’ business plans for automation solutions
• Experience engaging with decision-makers (Site Managers, EHS, Operations, Engineering Managers)
• Lead the Customer Service Value Chain across the full sales cycle
• Excellent networking skills and strategic/financial acumen
• Experience working with Senior Leaders and delivering sales results
• Ability to network effectively with partners and use a sales CRM to manage the pipeline

• Excellent networking and relationship-building
• Strategic thinking and integrity
• Ability to foster an open, collaborative work culture
• Solutions selling in automation for Food & Beverage / Home Health Personal Care industries
• Knowledge of Connected Enterprise portfolio
• CRM usage to manage sales pipeline

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