Senior IT Service Desk Specialist

Freebridge Community Housing invites applications for an ICT Senior Service Desk Analyst based in King’s Lynn, UK. You will support the Service Desk Team Leader with expert first-line (and some second-line) support, troubleshooting hardware, software, and network issues while driving continual improvement and contributing to ICT projects.

The role emphasizes strong customer service, collaboration with ICT and facilities teams, and governance of cyber security standards and ITSM processes,

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