Company: IMP Software Ltd.
Location: Exeter
Job Description:
IMP Software Ltd. in Exeter seeks a Head of Customer Success to lead the CS team, ensuring customers derive maximum value from our MAT-first software for school trusts. You will shape how CS collaborates with R&D, Implementations and Account Management, driving health, adoption and renewals.
You will partner with Product and Engineering to anticipate customer needs, set a clear retention strategy and build scalable processes as the company grows, reporting to the Chief Customer Officer.
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Posted: November 9th, 2026