First-Line IT Support Technician | Growth & MSP Exposure

Plan-IT Consulting Ltd is an IT service provider based in Ipswich. We are seeking an IT Support Technician to manage day-to-day helpdesk tasks and deliver first-line support across client environments.

You will diagnose issues, log tickets, and provide solutions for Windows 10/11, Microsoft 365, and basic networking. A couple of years on a service desk and strong customer communication are key.

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