Artificial Intelligence Engineer

Our client is seeking an AI Engineer to help drive secure, practical and measurable adoption of Microsoft 365 Copilot and agentic automation across our organisation. You’ll design and support AI solutions that make people’s work faster, safer and more efficient.

Responsibilities:

• Build, test and maintain Copilot agents for everyday productivity across Microsoft 365, Teams and SharePoint.
• Develop enterprise‑grade agents integrated with approved systems, APIs, workflows and automation tools.
• Translate business needs into clear agent designs, instructions, grounding sources and action flows.
• Work with IT, Risk, Information Security, Knowledge and business teams to identify automation opportunities.
• Create standards, patterns and guardrails for agent development and lifecycle management.
• Configure integrations using Power Platform, connectors, REST APIs, OpenAPI, Azure AI Search and Microsoft Graph.
• Embed responsible AI principles including privacy, security, governance and auditability.
• Monitor adoption, gather feedback and improve or retire agents based on value.
• Provide guidance, documentation and support to colleagues and citizen developers.
• Investigate issues such as hallucinations, access problems and integration failures.
• Proven experience building Copilot or Copilot Studio agents in an enterprise environment.
• Strong knowledge of Microsoft 365, Teams, SharePoint, OneDrive, Entra ID and security/compliance.
• Experience with Power Platform, Power Automate, Dataverse and solution lifecycle management.
• Ability to design prompts, grounding, action flows, testing and fallback behaviour.
• Practical understanding of APIs, REST, OpenAPI and enterprise integration patterns.
• Strong analytical and troubleshooting skills.
• Excellent documentation and communication skills.
• Experience with Azure AI Search, Azure OpenAI, Microsoft Graph, Purview or Defender for Cloud Apps.
• Background in legal, professional services or regulated environments.
• Familiarity with ITIL, service transition and operational support.
• Experience with PowerShell, scripting, Git or DevOps practices.
• Knowledge of legal tech platforms and document management systems.

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