Fast Track File Handler

Fast Track File Handler

Department: Claims Management

Employment Type: Permanent – Full Time

Location: Liverpool

Reporting To: sadie wilkinson

Description

This a diverse role with opportunities to work on a mixed caseload for high profile corporate and insurance clients. The successful candidate will handle a caseload of EL/PL cases.

Key Responsibilities

• Day to day handling of a litigated caseload of EL/PL cases, subject to supervision according to Keoghs competency framework, to include:
• Building relationships with Keoghs clients.
• Assessing and advising on liability and quantum.
• Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate.
• Dealing with disclosure.
• Proofing witnesses and preparing detailed witness statements.
• Marshalling expert evidence.
• Sound knowledge on credit hire
• Working with the wider team to ensure a seamless delivery of services to Keoghs clients.
• To ensure compliance with the SRA Code of Conduct 2011 and relevant Service Standards.

35 hours per week

Monday – Friday 9am – 5pm with 1 unpaid hour for lunch

Skills, Knowledge and Expertise

• Proven experience of handling litigated EL/PL cases with a value of up to £10,000 is essential.
• Good communication skills and a willingness to work as part of a team.
• Strong IT skills and experience of working with a case management system.
• An ability to prioritise workload.
• Excellent attention to detail.
• A willingness to change and adapt in order to deliver the best results for our clients.

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation

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