Contracts Manager

Principal Duties & Responsibilities

1. Manage an agreed portfolio of contracts on behalf of the ICB, ensuring that contractual arrangements are clearly documented, appropriately authorised and managed in accordance with organisational governance requirements.
2. Support the negotiation, planning, development and implementation of new and amended contracts across the commissioning cycle, including following procurement or other service award decisions.
3. Undertake regular contract review and performance management processes, monitor agreed actions and improvement plans, and escalat(e) the poor performance, non-compliance, risks and unresolved issues through the appropriate governance routes.
4. Support the Senior Contracts Manager and wider Commissioning Team in managing contracts outside the post holders designated portfolio, as required.
5. Plan, manage and deliver allocated contracting tasks, projects and work programmes effectively, prioritising workload to meet organisational objectives, quality standards and tight or changing deadlines.
6. Establish and maintain effective communication and coordination with internal teams, providers, commissioners and other stakeholders, including researching and drafting correspondence, reports, briefings and complex papers.
7. Communicate complex contractual and performance information, risks, issues and dependencies clearly to relevant colleagues, project groups, committees and external partners, using persuasion and influence where required.
8. Collate, validate and analyse contractual, activity, quality, financial and performance information to identify trends, variances, risks and areas requiring further investigation or action.
9. Work closely with analytical, finance, quality, operational and commissioning colleagues to investigate variance from plan or delivery targets and contribute to the development and implementation of appropriate solutions.
10. Monitor provider compliance with contractual obligations and relevant regulatory requirements, ensuring that evidence is recorded and concerns are addressed or escalated appropriately.
11. Coordinate and participate in contract, performance and other relevant meetings, preparing agendas and supporting information where required, presenting advice and analysis, recording decisions and actions, and monitoring follow-up.
12. Maintain accurate contract records, registers, databases, trackers and supporting documentation, ensuring information is current, secure, accessible and suitable for reporting and assurance purposes.
13. Undertake detailed analysis of specific contracts, projects and reports requiring sustained concentration, attention to detail and the ability to draw out key messages from complex information.
14. Develop and maintain mechanisms for tracking contractual risks, issues, actions, milestones and dependencies, supporting proactive resolution and timely escalation.
15. Ensure that information is collected, analysed and reported accurately and within contractual or organisational timescales, taking a lead on specific contracts, reports or improvement projects as agreed.
16. Provide timely specialist advice and guidance on contractual matters, interpreting applicable contract terms, policies and guidance and seeking senior, legal, procurement, finance or other specialist input where necessary.
17. Keep informed of relevant national and local policy, guidance and contractual developments and support colleagues to understand their implications for the Trust and its commissioned services.
18. Contribute to continuous improvement in contracting processes, documentation, reporting and governance, identifying and applying relevant best practice.

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