VMU Manager

We are recruiting an experienced VMU Manager to lead and develop a busy commercial vehicle workshop in Dagenham, Essex.

Joining our client as a VMU Manager, you will play a key role in maintaining operational excellence, developing our people and supporting continued business success.

Working Monday to Friday, 07:00 to 16:30, for 45 hours per week, the successful VMU Manager will receive £50,000-£55,000 per annum, depending on experience. Flexibility may be required to meet operational demands.

Benefits

• Salary of £50,000-£55,000 per annum
• 23 days’ annual leave, plus an additional day off for your birthday
• Four times salary death-in-service benefit
• Branded uniform and boot allowance
• Auto-enrolment pension and enhanced maternity and paternity pay
• Wellness programme, Employee Assistance Programme, online GP services and second medical opinion
• Mental Health First Aiders and toolbox insurance
• Reward, recognition and long-service programmes
• Annual appraisals, manufacturer training and access to an in-house training hub
• Career progression within an award-winning organisation recognised for workplace culture, wellbeing and development

Duties

• As VMU Manager, lead by example and create a positive, productive and supportive working environment
• Spend at least 60% of your time managing, guiding and developing the workshop team
• Plan workforce resources to meet customer fleet demands and control labour costs
• Manage third-party contractors, facilities, equipment, bays and diagnostic installations
• Ensure compliance with safety audits and approved working practices
• Monitor workshop performance across retail sales, warranty and internal contracts
• Manage work in progress, cash control and service pricing
• Support recruitment, induction, retention, coaching and performance management
• Prepare plans and calculations for workshop, facilities and staffing investments

Requirements

• To succeed as a VMU Manager, you will have previous experience as a VMU Manager, Commercial Workshop Controller or Commercial Service Manager
• Proven experience managing a commercial vehicle workshop or fleet-focused operation
• Strong leadership, communication, coaching and motivational skills
• Experience planning workforce resources and controlling labour costs
• Understanding of workshop performance, work in progress and cash control
• Ability to manage contractors, facilities, equipment and operational processes
• Strong organisation skills and a commitment to safety, quality and customer service

We will support the appointed VMU Manager with manufacturer training, in-house development and clear progression opportunities.

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