Multichannel Policy Review Specialist (Hybrid)

Hastings Direct in Leicester is seeking a Policy Review Advisor – Multichannel to review policies across phone and digital chat, ensuring accurate information and fair customer outcomes. You will balance customer experience with risk checks while handling a mix of channels.

The role offers hybrid working, 37.5 hours per week, training in the office for 8 weeks, and a starting salary of £26,230 with a broad benefits package and opportunities for development.

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