Clinical Systems Manager

Key Responsibilities

• Lead on the management and optimisation of the practice clinical system
• Maintain system configuration, templates, protocols, pathways and clinical workflows.
• Ensure the accuracy, integrity and quality of patient records.
• Develop and maintain searches, audits and reporting tools to support clinical and operational objectives.
• Monitor system performance and identify opportunities for improvement.
• Implement updates and new functionality within clinical systems.
• Support digital transformation projects and new technology implementations.

Information Governance and Compliance

• Ensure compliance with NHS Data Security and Protection Toolkit standards.
• Maintain high standards of data quality and information governance.
• Ensure systems and processes comply with: GDPR Data Protection Act 2018 NHS Information Governance requirements CQC standards.
• Support audits relating to records management and clinical data quality.
• Promote best practice in confidentiality, information security and data management.

Reporting and Performance Management

• Produce regular and ad-hoc performance reports.
• Develop dashboards and data analysis tools to support service delivery.
• Monitor achievement against QOF, Enhanced Services and contractual targets.
• Support population health management initiatives through effective data utilisation.
• Analyse clinical and operational data to identify trends, risks and opportunities.

Staff Training and Support

• Provide training and support to clinicians and administrative staff.
• Develop user guides, training materials and standard operating procedures.
• Act as the first point of contact for clinical system queries.
• Support new staff induction and ongoing system competency assessments.
• Promote best practice in the use of digital systems.

Leadership and Service Development

• Lead projects relating to clinical systems and digital service improvement.
• Work collaboratively with Primary Care Networks (PCNs), ICB teams and external suppliers.
• Contribute to practice business continuity and disaster recovery planning.
• Identify opportunities to improve efficiency through automation and enhanced workflows.
• Support strategic planning and service redesign initiatives.

Accounts, Finance and Procurement

• Oversee the day-to-day financial administration of the practice, ensuring accurate and timely processing of invoices, payments and financial records.
• Monitor designated practice budgets and expenditure, escalating any concerns or variances to the Business Manager.
• Ensure all supplier invoices are checked, coded and authorised in accordance with practice financial procedures.
• Liaise with the practice accountants, NHS England, ICB and other external organisations regarding routine financial matters as required.
• Maintain accurate records of practice expenditure, purchasing and procurement activity.
• Oversee the ordering, receipt and stock control of medical supplies, vaccines, clinical consumables, stationery and other practice resources.
• Monitor stock levels to ensure continuity of service whilst minimising waste and unnecessary expenditure.
• Maintain supplier relationships and seek best value for money when procuring goods and services.
• Ensure purchasing and procurement activities are undertaken in line with practice financial policies and procedures.
• Produce regular reports on expenditure, procurement activity and stock usage for the Business Manager and Partners.

People Management

Where applicable, the Clinical Systems Manager may:

• Supervise Clinical Coding.
• Coordinate workload allocation relating to data quality and system management activities.
• Foster a culture of continuous improvement and learning.

Milton Keynes University Hospital NHS Foundation Trust

#J-18808-Ljbffr…