Retail People & Service Team Lead – 12-Month FTC

River Island Clothing Co., Ltd. is seeking a People & Service Team Leader at our Birmingham Bullring store to support operations and lead a motivated team in delivering outstanding customer service.

This fixed-term, full-time role covers maternity cover for 12 months. You will develop the team, drive KPIs, and ensure high standards of service, visual merchandising and store operations while putting customers at the centre of every decision.

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