Approved Premises Manager (SPO) – Braley House (Full-time) (Ref: 23575)

Overview

As AP Manager you will lead an Approved Premises site within the National Probation Service and oversee staff practice to manage resident risk. You will ensure safe, compliant operations aligned with NPS strategy, collaborate with partners, and uphold public protection standards. The role involves safeguarding residents and the broader community, with out-of-hours standby duties. You will drive continuous improvement and effective resource use while promoting equality and inclusion. This position offers a chance to shape service delivery in a multi-agency context.

Pay / Benefits

• Access to learning and development
• Flexible working options
• Civil Service pension with employer contribution 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

Responsibilities

• Provide effective leadership to the AP team
• Ensure high-quality practice and performance against policy and national standards
• Deploy resources efficiently to meet contract requirements
• Analyze performance data to improve function and outcomes
• Develop staff, address underperformance, health and safety, and diversity matters
• Manage risk and meet public protection targets
• Support safeguarding and wellbeing needs of residents and respond to self-harm
• Foster innovation and continuous service improvement
• Manage delegated financial resources
• Coordinate with partners and stakeholders and represent NPS externally
• Facilitate communication within AP management and with external partners
• Participate in out-of-hours rota and stand-by duties
• Ensure contracts for staffing, facilities and estates run smoothly
• Contribute to corporate management of NPS as a management team member
• Carry out safeguarding duties in line with policies
• Respond to community concerns and maintain pro-social culture

Key requirements

• Substantial experience with good practice in offender risk assessment and management
• Experience with risk management and assessment
• Ability to implement health and safety policies
• Experience working flexibly in a team to achieve targets
• Experience contributing to administration and information systems
• Track record of managing change and improving quality/efficiency
• Evidence of promoting diversity and inclusiveness
• Ability to evaluate practice and inform policy development
• Ability to interpret and apply performance reports

• Leadership
• Working Together
• Making Effective Decisions
• Delivering at Pace
• Communicating and Influencing
• IT skills including interpretation and application of performance reports

…