About RHAELM
RHAELM is the sovereign AI cloud built to accelerate secure AI deployment at scale, combining power and infrastructure pipelines with global capability and local, in-country operations. Headquartered in London, with deployments across Europe and APAC, we deliver ring-fenced compute, networking, and storage infrastructure alongside a sovereign platform and flexible Bare Metal, Kubernetes, and AI-as-a-Service models. Focused on regulated and mission-critical sectors including , we give organisations sovereign control over their AI infrastructure, platform, and data.
This Role
You will be the face of our London headquarters. From welcoming clients and visitors to setting up meeting rooms, handling deliveries, assisting with post runs and catering requests, and supporting the Office Manager and Executive team, you will make sure the workplace is secure, organised and ready every day.
This is a hands-on, in-person role, five days a week in our London office. You will be comfortable with manual handling, able to manage your workload through busy and quiet times, and bring a friendly, reliable, can-do attitude. You will also handle confidential information with the care our government and defence customers expect.
Key Responsibilities
Welcome clients, candidates and visitors, and manage sign-in, passes and security procedures
Keep reception, communal areas and meeting rooms presentable and ready, including AV and video-conferencing checks
Set up and reset meeting rooms, including physically moving furniture and equipment
Receive and distribute deliveries and supplies, using safe manual handling techniques
Assist with post runs, courier bookings and the secure handling of sensitive deliveries
Assist with ad-hoc catering requests for meetings, visitors and team events
Order and track office supplies, stationery and refreshments within budget
Support the Office Manager and Executives with room, diary and travel bookings and expense reconciliation
Support health and safety, including fire walks, first aid and fire marshal coordination
Prepare desks, equipment and access for new joiners, and help coordinate team events
Experience
At least 1 year in an office assistant, reception, administration or customer-facing role
Experience in a professional services, technology or financial services environment is preferred
Experience managing post, couriers, supplies and meeting room bookings
Comfortable working with confidential information and security procedures
Exposure to a regulated, government or defence setting is desirable
Skills
Friendly, reliable and can-do attitude, with a polished, professional manner
Proactive, and able to manage workload through busy and quiet times
Comfortable with manual handling and the physical handling of deliveries and meeting room set‑ups
Able to work in person, five days a week
Strong organisation and calm prioritisation of competing requests
Proficient in Microsoft 365 and quick to learn new workplace tools
Attention to detail and sound judgement on confidentiality
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