Overview
In this role you support in-country HR operations within FTI’s global framework, acting as a primary contact for HR matters and partnering with the EMEA Advisory team to provide local expertise. You’ll manage end-to-end HR processes—from data changes and offboarding to mobility, leave, and contingent workforce lifecycle tasks. You’ll lead medium-sized HR projects and help drive process improvements and policy updates. This is a hands-on role in a collaborative, growth-minded environment where you enable a smooth employee experience across the UK and beyond.
Pay / Benefits
- professional development programs
- dedicated coach/mentorship
- on-the-job learning
- certifications
- collaborative culture
- growth opportunities
Responsibilities
- Build relationships with HR Business Partners and key stakeholders
- Serve as the primary escalation point for HR operations
- Partner with the EMEA HR Advisory team for in-country expertise
- Manage end-to-end job data change processes
- Oversee end-to-end offboarding including exit interviews
- Handle end-to-end global mobility cases
- Oversee end-to-end leave management
- Oversee contingent workforce lifecycle management
- Audit new hire data, requisition coding, and related docs
- Lead medium-sized HR projects including process consulting and change management
- Collaborate with HR Advisors on project initiatives
- Assist with performance management and annual compensation processes
- Manage Tier 1 employee relations cases
- Assist with advanced HR reporting across systems
- Review and update HR policies and processes
- Document process changes and maintain Knowledge Articles
- Provide ad hoc process/project support
- Provide basic administrative services as required by local regulations
- Ensure accurate payroll information and timely submissions
- Coordinate onboarding with Recruitment and enhance first-week experience
Key requirements
- Excellent written and verbal communication
- Strong time management and organization
- Attention to detail and accuracy
- Problem-solving and issue resolution
- Team player with client service mindset
- Continuous improvement mindset with data-driven measurement
- Ability to multitask in a dynamic environment and meet deadlines
- Flexibility and adaptability to changing priorities
- Confidentiality and discretion
- Ability to mentor and coach and build stakeholder trust
- Excellent communication
- Time management
- Attention to detail
- CRM Software (ServiceNow)
- HCM Software (Workday)
- SAP
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