Business Continuity Manager

Overview

In this role you will own and develop the bank’s Business Continuity and Operational Resilience framework, partnering with risk, IT, legal and other functions to ensure regulatory resilience. You will lead impact assessments, develop recovery plans and define resilience objectives, while engaging senior stakeholders across the organisation. The role offers visibility and a chance to shape resilience across banking operations in a regulated environment. You will drive continuous improvement and coordinate crisis management and testing activities to protect the business.

Responsibilities

• Own and maintain the Business Continuity and Operational Resilience framework
• Review and enhance resilience policies, procedures and governance standards
• Lead Business Impact Assessments (BIA) across critical functions
• Develop and maintain business continuity and recovery plans
• Define recovery strategies and resilience objectives with stakeholders
• Align BC requirements with IT disaster recovery planning
• Ensure compliance with UK regulatory requirements (operational resilience and outsourcing)
• Produce resilience reporting for senior leadership
• Conduct operational risk assessments, scenario testing and control reviews
• Act in Crisis Management Team during incidents
• Lead resilience testing, simulation exercises and staff training
• Support third-party and outsourcing resilience requirements including exit planning
• Drive continuous improvement across resilience and operational risk disciplines

Key requirements

• Proven BCM experience in banking/financial services
• Strong understanding of Operational Resilience and Operational Risk frameworks
• Knowledge of UK regulatory expectations (FCA, PRA) related to resilience
• Experience conducting BIA, resilience testing and crisis management exercises
• Excellent stakeholder management and communication skills
• Ability to influence at all levels of the organisation

• stakeholder management
• communication
• influence
• Business Continuity Management
• Operational Resilience
• Operational Risk frameworks

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