Presales Manager

Overview

In this role you lead a high-performing presales function that partners with Sales to shape qualification, win strategy and solution positioning. You’ll drive discovery, demonstrations and solution design that articulate customer value and differentiate Civica, while aligning across Sales, Product, Engineering and Delivery. The position focuses on improving deal quality, win outcomes and commercial results at scale. You will shape an operating model with clear priorities and accountability, enabling cross-functional collaboration to support public-sector transformation.

Pay / Benefits

• 25 Days Annual Leave + bank holidays
• Pension Contributions – 5% employer match
• Income Protection – up to 75% salary
• Life Assurance – 4x salary tax-free
• Private Medical Insurance – fast access to private healthcare
• Volunteer days – Days of Difference – up to 3 extra days off

Responsibilities

• Lead and develop a high-performing Presales team with commercial, technical and consultative capabilities
• Partner with Sales to shape qualification, win strategy and solution positioning for high-value opportunities
• Establish a scalable Presales operating model with clear priorities, ownership, metrics and accountability
• Ensure high-quality discovery, demonstrations and solution design that clearly communicates customer value
• Collaborate across Sales, Product, Engineering, Delivery and Commercial teams to influence priorities and improve win outcomes
• Drive measurable impact across deal progression, conversion, revenue quality and margin protection

Key requirements

• Leadership experience within Presales, Solutions Consulting, Technical Sales or similar software environment
• Strong commercial acumen with track record of improving opportunity quality, conversion or sales performance
• Experience leading complex software and services solution selling
• Ability to challenge and influence senior stakeholders using evidence and commercial insight
• Strong coaching skills to help technical specialists communicate business value
• Data-driven, proactive approach with strong communication, presentation and organizational skills

• leadership
• coaching
• stakeholder influence
• solutions selling
• presales facilitation
• deal strategy and qualification

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