Facilities Helpdesk Coordinator: Fast-Paced Client Support

Guidant Global is seeking a reliable Helpdesk Operative to join our facilities maintenance team in the United Kingdom. You will handle incoming calls and emails, log and manage maintenance jobs, and liaise with engineers, subcontractors and suppliers to keep work moving.

This role requires strong organisation, attention to detail and a customer‑focused approach. You will update client portals, raise quotes, manage job progression from start to finish, and monitor SLAs and KPIs to ensure

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