Senior Disputes Operations Lead – Europe

J.P. Morgan in the United Kingdom seeks a Disputes Operations Team Manager to lead a high-performing team through the disputes lifecycle, driving service quality and risk controls in a highly regulated environment.

You will guide daily operations, coach talent, and manage escalations while strengthening governance and controls across Europe. Collaborating with Product, Technology, Risk, and Relationship Management, you will deliver process improvements, automation, and analytics to elevate

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