Inbound Enquiries Team Lead — Fertility Care

Company: Surecall Medical Recruitment
Apply for the Inbound Enquiries Team Lead — Fertility Care
Location: London
Job Description:

Surecall Medical Recruitment is partnering with a leading UK private fertility clinic group to appoint a New Enquiries Team Manager. You’ll lead their patient enquiries team from their Central London office.

You will line manage six inbound Patient Enquiry Advisors, own conversion targets, coach on call quality and ensure compassionate, accurate first contact while driving a high-performance pipeline across scans, consultations and treatments.

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Posted: November 1st, 2026