Salary: 46310 per annumShift hours: Full Time
Senior Sales & Event Manager – Excel, London, E16 1XL | Full-Time / Permanent
46310.44 + excellent benefits including healthcare, wellbeing support, 23 days’ annual leave plus bank holidays, life assurance, meals on duty, and more.
We’re looking for…
An experienced Senior Sales & Events Manager to lead, coach and develop a team of Sales & Events Managers, Executives and Coordinators at ExCeL London Hospitality (ELH). You will be responsible for driving the commercial performance, client experience and operational accuracy of the team’s event portfolio, while also managing your own portfolio of high-value accounts and acting as a senior point of contact for key clients.
People leadership is at the heart of this role, setting clear expectations, managing workloads, developing talent and building a cohesive, high-performing team. Working closely with the Commercial team, you will support targets and forecasting, while balancing hands-on account management with team leadership. You will also act as a senior escalation point for clients and deputise for the Head of Sales & Events when required.
We are Levy
We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.
Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events ? from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London ? we bring experiences to life with passion and precision.
Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
Senior Sales & Event Manager – The Role
Lead, coach and develop the Sales & Events team, setting clear objectives, managing performance and supporting individual growth and succession planning.
Build a high-performing, motivated team through regular communication, feedback, recognition and effective workload management.
Manage a portfolio of high-value client accounts, acting as a senior point of contact and escalation lead for complex queries and complaints.
Buildstrongclientrelationships,ensuringexceptionalcustomerexperiencesandgatheringfeedbacktodrivecontinuousimprovement.
Drivecommercialperformanceandrevenuegrowth,monitoringsalestargets,identifyingopportunitiesandencouragingupsellingandcross-selling.
Overseeeventplanninganddeliveryacrosstheteam,ensuringtailoredproposals,effectivepre-eventcoordinationandsuccessfuleventexecution.
Workcollaborativelywithinternaldepartments,includingOperations,Culinary,Logistics,Staffing,AVandFinance,toensureeffectivecommunicationandseamlesseventdelivery.
Monitor financial performance, forecasting, pipeline accuracy and debtor control, escalating any commercial, financial or operational risks.
Maintain high standards of operational accuracy, ensuring proposals, event documentation, handovers and compliance procedures are completed correctly and on time.
Champion innovation and sustainability, developing new event concepts, improving team processes and embedding ESG practices while ensuring compliance with all company policies and regulations.
What we’re looking for
GCSE(orequivalent)qualificationsinEnglishandMaths;anHND/DegreeinEvents,Hospitalityorarelatedsubjectisdesirable.
Significantexperiencemanagingeventportfoliosandclientaccountsend-to-endatSales&EventsManagerlevelorequivalent.
Provenexperienceleading,supervisingordevelopingteamswithinasales,eventsorhospitalityenvironment.
Demonstrabletrackrecordofachievingrevenuetargets,salesconversionsandcommercialobjectives.
Experienceinexhibitions,conferencesorlarge-venuecateringisdesirable,alongsideknowledgeofCRMandbookingsystems.
Excellentcommunicationandinterpersonalskills,withtheconfidencetoengageandinfluenceseniorstakeholders.
Strongleadershipandcoachingabilities,includingprovidingconstructivefeedbackandadaptingmanagementstyletoindividuals.
Excellentorganisationalandplanningskills,withstrongcommercialawareness,forecastingandunderstandingofcostsandmargins.
Confident,approachableandempathetic,withtheabilitytoremaincalm,decisiveandsolutions-focusedunderpressure.
Self-motivated and ambitious, with a passion for quality service, creative thinking and collaboration, and flexibility to work evenings and weekends when required.
What you’ll get in return
- Competitive salary with bonus and full company benefits
- 23 days’ annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Together, we create unforgettable experiences ? and shape the future of hospitality.
Job Reference: com/2110/60105001/52605464/SU #Levy UK
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Reference: com/2110/60105001/52605464/SULocation: London…