Overview
As SACM you will oversee a portfolio of regional contracts, including Commissioned Rehabilitative Services, and ensure delivery, value for money, and robust governance. You will work with CRS, PS, prisons, EM, and BASS to coordinate service planning, mobilisation, and commissioning while managing risk in a complex environment. You will lead regional contract management activities, stakeholder engagement, and phase transitions with senior partners. This role supports strategic directions at both area and national levels, with opportunities to shape offender services and through-the-gate provision. You will join a senior team driving delivery, quality, and reform across the Rehabilitation and
Pay / Benefits
- Civil Service Pension with employer contributions
- Learning and development opportunities
- Flexible working options
- Inclusive culture and diversity
- Generous annual leave and public holidays
- Season Ticket Advance
Responsibilities
- Manage portfolio of regional contracts (including CRS) to deliver outcomes and value for money
- Provide assurance and on-site monitoring of observed operations and contract performance
- Oversee financial payments in line with contract performance
- Identify service quality, compliance, and supplier performance issues and liaise with audit teams to plan assurance
- Coordinate with National Strategic Contract Management, Commercial Contract Management, and System Development to inform contract management
- Lead governance processes for CRS and other contracts, including chairing boards
- Convene Change Management Board with Commercial Contract Management as required
- Oversee interfaces between designated suppliers, PS, prisons, and community-based offender services
- Maintain stakeholder relationships with CRS suppliers, PS, prisons, and wider community stakeholders
- Lead local sentencer demand assessment and inform service planning, development, and commissioning
- Plan and deliver safe exit, mobilisation and transition across contracts and providers
- Provide line management for a team of Service Managers and Contract Support Officers
- Be prepared to perform additional tasks as needed by the DD/Head of Community Integration
Key requirements
- Senior management experience in probation or a comparable environment
- Experience in contract management, performance management, and service development/commissioning
- Knowledge of policy and strategic developments in community-based and through-the-gate offender services
- Understanding of large, complex commercial contracts and associated challenges
- Experience in leading in a complex change management context
- Programme/project management experience and skills
- Proven ability to lead, manage, and develop staff to meet demanding objectives
- Excellent stakeholder influence and negotiation skills in a multi-layered delivery landscape
- Ability to make risk-informed decisions and maintain resilience
- Leadership
- Communicating and influencing
- Strategic thinking
- Contract management
- Commissioning and service development
- Performance management
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