Account Executive – East of England

Overview

As an Account Director, you will advance client relationships and drive growth within a busy East of England Retail team. You’ll leverage Gallagher’s regional and global support to renew, upsell, and tailor insurance solutions for mid-market clients. The role blends leadership with hands-on relationship management, offering a platform to impact client outcomes and portfolio performance. You’ll work in a collaborative, local culture backed by a national network, with hybrid flexibility in Ipswich or Chelmsford.

Pay / Benefits

• 25 days holiday + bank holidays
• Defined contribution pension (employer contribution)
• Life insurance (4x basic salary, with option to 10x)
• Health-related benefits (Health cash plan or Private medical insurance)
• Three volunteering days per year
• Employee Stock Purchase Plan / Share incentive plan

Responsibilities

• Manage client renewal processes and negotiate terms to secure favorable outcomes
• Grow and maintain a rolling book of business by pursuing new opportunities
• Foster strong broker relationships to secure competitive terms
• Visit clients to demonstrate service quality and strengthen partnerships
• Handle account queries and credit control, escalating issues as needed

Key requirements

• Proven track record as Account Executive or Account Director with client relationship development
• Working toward or holding Dip CII/Cert CII
• Strong understanding of general insurance products and services
• Knowledge of London Market, Lloyd’s, and broader insurance industry
• Detail-oriented with strong administrative skills and accuracy
• Excellent communication and interpersonal skills
• Eligible to work in the UK and able to travel as required

• Client-focused relationship building
• Proactive communication
• Collaborative team player
• General insurance knowledge
• Understanding of mid-market insurance needs
• Knowledge of London Market/Lloyd’s ecosystem

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